With the increasing burden of chronic diseases, the issue of comorbidities has become increasingly important. In practice, patients with comorbidity of chronic diseases struggle to access continuous and integrated healthcare experiences. This article introduces the construction of the referral management system for comorbidity of chronic diseases based on “internet plus” in West China Hospital of Sichuan University. By formulating a standardized and convenient referral process and using artificial intelligence to optimize the referral platform, it creates a referral system for comorbidity of chronic diseases suitable for the hospital’s clinical workflows, makes reasonable use of the resources of the return pool, and improves the referral efficiency. After the implementation of the comorbidity referral system, patient satisfaction has increased, providing new ideas and reference experience for the management of comorbidity of chronic diseases for other medical institutions.
Citation： LEI Yuting, CHEN Yiyi, TIAN Jun, QIN Lu, HE Yuheng, TANG Zheng, ZHOU Yongzhao. Design and practice of referral management system for comorbidity of chronic diseases based on “internet plus”. West China Medical Journal, 2025, 40(5): 793-797. doi: 10.7507/1002-0179.202409231 Copy
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