• 1. Operations Management Office, Ningbo No.2 Hospital, Ningbo, Zhejiang 315000, P. R. China;
  • 2. National Institute of Hospital Administration, National Health Commission, Beijing 100083, P. R. China;
ZHENG Qi, Email: oktellu@hotmail.com; DONG Siping, Email: sipingd@163.com
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At present, balanced scorecard is widely used in hospital performance management, but because of the difficulty in selecting indicators and the ambiguity of causality, its implementation on the application level is limited. Based on the theory of “competitive advantage” and resource arrangement, this study constructs an improved balanced scorecard index system for discipline performance evaluation from the perspective of improving discipline competitiveness of Ningbo No.2 Hospital. The index system mainly includes the dimensions of discipline quality development, resource allocation efficiency and so on, with the characteristics of “focusing on advantages, accurate positioning” and innovation, and has achieved good results in practical application.

Citation: CHEN Jia, FAN Xiaoxiang, ZENG Xiangman, ZHENG Qi, DONG Siping. Application of improved balanced scorecard based on competitive advantage theory in the construction of performance evaluation index system of hospital discipline construction. West China Medical Journal, 2024, 39(12): 1922-1927. doi: 10.7507/1002-0179.202411102 Copy

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