With the rapid development of artificial intelligence (AI) technology, its application in hospital management is gradually becoming an important means to improve operational efficiency and the quality of patient health care. This article systematically explores the multidimensional applications of AI in hospital management, including medical services, administration, patient engagement and experience. Through in-depth analysis, the paper evaluates the potential of AI in these areas, especially the significant effect in improving operational efficiency and optimising patient healthcare services. However, the application of AI also faces many challenges, such as data privacy issues, algorithmic bias, operational management, and economic factors. This article not only identifies these challenges, but also provides specific inspiration and recommendations for hospital management in China, emphasises the importance of adaptability and continuous learning, and calls on hospital administrators to actively embrace change in order to achieve both improved patient health outcomes and operational efficiency.
Citation：
WEN Jin, LI Honghao. The future of hospital management: artificial intelligence application scenarios and their challenges. West China Medical Journal, 2024, 39(12): 1837-1841. doi: 10.7507/1002-0179.202412090
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Copyright © the editorial department of West China Medical Journal of West China Medical Publisher. All rights reserved
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