This article introduced the structure and features of the medical safety and quality management system of New South Wales (NSW) of Australia. The system was funded by government with overall design, multi-sectors involvement, and explicit roles of government, hospitals, and independent third parties. The system also developed national and state-wide regulations, policies, standards and their certification. The NSW Health Incident Information Management System (IIMS), the guidelines and interventional programs were also established to decrease the medical risk and ensure the healthcare quality. This system will be used for reference to the national medical risk and quality management system of China.
Citation:
SUN Niuyun,SUN Yang,WANG Li,HAN Ding,CHEN Xiaoyun. Developing Overall Design, Multi-Sectoral Joint Medical Safety and Quality Management Systems: The Experience and Enlightenment from the Medical Risk Management System of New South Wales of Australia. Chinese Journal of Evidence-Based Medicine, 2012, 12(3): 256-259. doi: 10.7507/1672-2531.20120042
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- 1. NSW Department of Health. Patient Safety and Clinical Quality Program. NSW Department of Health. Sydney. 2005. 7.
- 2. NSW Department of Health. Quality and Safety Unit. http://www.health.nsw.gov.au/quality/about.asp.
- 3. Clinical Excellence Commission. About The Clinical Excellence Commission. http://www.safetyandquality.gov.au/.
- 4. Australian Commission on Safety and Quality in Health Care (ACSQHC). About The Australian Commission on Safety and Quality in Health Care. http://www.cec.health.nsw.gov.au/about.
- 5. NSW Department of Health. Clinician's Toolkit for improving patient care. NSW Department of Health. Sydney. 2005. 5.
- 6. NSW Department of Health. Complaint Management Policy. NSW Department of Health. Sydney. 2006. 8.
- 7. NSW Department of Health. Complaint Management Guidelines. NSW Department of Health. Sydney. 2006. 12.
- 8. NSW Department of Health. Safety Alert Broadcasting System. NSW Department of Health. Sydney. 2006. 11.
- 9. NSW Department of Health. Complaint Management Guidelines. NSW Department of Health. Sydney. 2007. 5.
- 10. NSW Department of Health. Complaint Management Guidelines. NSW Department of Health. Sydney. 2007. 6.
- 11. NSW Department of Health. Incident Management. NSW Department of Health. Sydney. 2007. 6.
- 12. Australian Commission on Safety and Quality in Health Care (ACSQHC). National Safety and Quality Health Service Standards. ACSQHC, Sydney. 2011.
- 13. Australian Commission on Safety and Quality in Health Care (ACSQHC). Standard for Credentialling and Defining the Scope of Clinical Practice: a national standard for credentialling and defining the scope of clinical practice of medical practitioners, for use in public and private hospitals. ACSQHC, Sydney. 2004.
- 14. http://www.safetyandquality.gov.au/internet/safety/publishing.nsf/Content/programs-lp.
- 15. Australian Commission on Safety and Quality in Health Care (ACSQHC). The OSSIE Guide to Clinical Handover Improvement. Sydney, ACSQHC. 2010.
- 16. Australian Commission on Safety and Quality in Health Care (ACSQHC).Guidebook for Preventing Falls and Harm From Falls in Older People: Australian Hospitals. ACSQHC, Sydney. 2009.
- 17. Clinical Excellence Commission. Programs Index. http://www.cec.health.nsw.gov.au/programs.